then, is not an act, but a habit. ” Aristotle
a senior IS manager with National Grid undertaking of roles in portfolio, programme and service management in support of the Gas Distribution and Electricity Transmission businesses in the UK.
- A person who is coached can develop not only new skills and behaviours but also a capability
for self-coaching that will continue
- Organisations that develop a coaching approach to personal development create a culture where
the seeking and achievement of excellence becomes a habit and where support for self and others becomes just what we do around here. These are the organisations we would like to work for, wouldn’t we
- people are willing and able to help others;
- people interaction is as much important as delivering the tasks
- sustained behavioural changes that deliver long term value.
- speedier and more precise decisions;
- earlier recognition of and improved resolution of issues and conflicts
- creative problem solving;
- effective governance and control;
managers. I’ve discovered 2 years ago (during one of the NTPM 2012 conference sessions on coaching) that comparing to 20th century, where 80% of PM”s job was controlling and only 20% coaching and mentoring, in 21st century is the other way around: 80% is coaching and mentoring and only 20% controlling. Although Mike did not confirm that, I believe it’s true. During my training sessions I always
stress that we Project Managers do not control people but only project activities and our job is to inspire, motivate and engage the team so they deliver what is expected. Collaboration defined as interaction of team members in such way to develop positive synergy where the team’s performance is greater
than the sum of individual’s performances, is the key to a project success.
- Develop awareness of self and through that awareness seek to improve personal behaviours
to achieve excellence;
- Engage, motivate and empower others
- in their team and project governance to improve behaviours
- and to make better choices that will lead to sustained project success.
- Lead by example – never underestimate the impact of shadow of the leader;
- Pay attention – listen, really listen, to what others are saying;
- Become curious – always seek to further your understanding;
- Understand the positive intent – the reasons why others behave as they do;
- Adapt your style – to the needs of the team and the situation.